Multi-shop customer service can be handled simultaneously to enhance the customer experience
AI intelligent reply
Negative and neutral comments monitoring
Negative and neutral comments monitoring, automatic reply to customer evaluations, strengthening shop impression, and optimizing customer experience
Robotic response
Automatically handle customer inquiries in multiple languages, quickly generate multilingual response scripts, and improve the timeliness of replies
Multi-shop customer service handling
Pre-sales consultation
Timely acquisition of customer bargaining inquiries, understanding of order cancellation situations, and rapid response to trigger the next marketing actions
After-sales processing
Respond promptly to situations such as urging shipment, returns, evaluations, and platform integration to quickly advance the order process and improve shop ratings
Advanced Marketing Management
Customer Management
Customers who have made purchases are automatically entered into a 'pool', with precise customer categorization to uncover valuable customers and continuously optimize marketing strategies
Marketing Promotion
Massive advanced group messaging to deepen the brand impression of the shop, timely reminders to customers about recent marketing activities, and to drive revenue growth
Easy maintenance and high scalability 
7x24 hours smooth operation
Ensure data security
Multi-layer system security protection system
Customer introduction
Face challenges
